Emotional Intelligence for Managers

2 - 3 Day Programme

This highly practical and thought provoking programme will provide managers with a detailed understanding of the concept of emotional intelligence and how it impacts on individual and team performance at work. Managers will learn how to apply a range of strategies in order to get the most out of both their team and their other work based relationships.

The programme is highly interactive, intellectually challenging and develops both intra and interpersonal skills. Managers will develop their own self awareness, enhance their personal impact and learn how to motivate and engage other people to achieve great business results.

Programme Content

  • Defining emotional intelligence
  • The four domains of emotional intelligence - self awareness, self-management, social awareness, relationship management
  • Engaging and connecting with organisational identity
  • Responding to change
  • How to use E.I. to engage, motivate and inspire outstanding performance
  • Understanding state management and the impact on decision making
  • Making connections - creating networks
  • Influencing, coaching and motivation
  • Communication and personal impact - what you say and the way you say it
  • Dealing with difficult conversations and conflict situations
Emotional Intelligence For Managers

New for 2012

Business Benefits

By the end of the Emotional Intelligence for Managers programme participants will be able to:

  • Understand the theory and identify the core competencies of Emotional Intelligence
  • Identify personal strengths and areas for developmentManage and communicate change more effectively
  • Leverage emotional intelligence to improve your effectiveness in connecting with and relating to others
  • Identify how to use E.I to communicate more effectively as a people manager
  • Use a range of tools to coach and motivate teams and individuals
  • Engage and deal with conflicted situations confidently
  • Create positive outcomes from difficult or conflict situations

Additional Benefits

Participants attending this programme will receive:

  • A full colour reference manual
  • A presentation skills checklist and toolkit pack

 

Other Information

Participants attending this programme will have the opportunity to complete a comprehensive communication skills profile that will enable them to link the key strategies and techniques covered on the programme with the way that they operate back at work.

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